General

Welcome to the official feedback forum of the #1 most popular Facebook app for families, with more than 16 million users. Our mission is to help you connect with your relatives and stay in touch. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

I wish We're Related would ...

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  1. Fix the ability to add the relationship

    When i try to add the relationship of someone, it doesn't save.

    I've also confirmed relatives and I still get the request from the same person no matter how many times i confirm.

    there is a blank relative with the stats from an existing relative and i can't delete it. It prompts me to add the relationship for that person (which isn't even a person).

    1,082 votes
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      30 comments  ·  Flag idea as inappropriate…  ·  Admin →
      started  ·  JulieJulie responded

      We’ve started working through the issue that’s preventing it from working correctly this time. If you’re still having problems we suggest clearing your cache and then trying again. If it’s still not working then, don’t worry we’re still looking into it.

    • let me rearrange order in which relatives appear

      I arranged them initially, but now that I've added new relatives (cousins of hubby), they appear above hubby, mom, sisters, etc. in the box on my main profile page and I can't find a way to rearrange them.

      812 votes
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        29 comments  ·  Flag idea as inappropriate…  ·  Admin →
        started  ·  JulieJulie responded

        We’re working on it and hopefully we’re close.

      • not put annoying advertisements at the top of the page.

        Everyone understands why you put in ads. But why put them at the top of the page. Some of the ads flash and do other extremely annoying things. They waste prime screen space and seriously degrade the user experience you are trying to create.

        554 votes
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          5 comments  ·  Flag idea as inappropriate…  ·  Admin →
          started  ·  allancaallanca responded

          We’ve already removed some of the more annoying ad publishers and are working on getting more high-quality ads. We’re also pleased to be part of the Facebook Ad Network test, so you may see some of their ads from time to time. Let us know how you feel about the current ad mix.

        • allow me to be able to print my family tree

          allow me to print my complete family tree

          391 votes
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            14 comments  ·  Flag idea as inappropriate…  ·  Admin →
            started  ·  JulieJulie responded

            We’ve had a new tree that will allow you do a lot more in the make for a while now. One of the options we’d like to give you with that tree is the ability to print your tree.

          • send email reminders for family birthdays and anniversaries

            I'd like to get reminded 7 days before any relative has a birthday or anniversary, and then again 1 day before, just in case I didn't do anything about it the first time.

            351 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
              started  ·  JulieJulie responded

              We’ve got some pretty neat new options for the notification system planned. We’re hoping to go into beta here in a couple of weeks.

            • stop erasing my info, i have to keep adding relatives

              I added relatives who requested me and they don't show up on my relatives page, and when i go to my requests page there they are again. I had 10 relatives but then i check my profile and i had none so i had to re add everyone. This app needs some serious work done to it!

              245 votes
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                4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                started  ·  JulieJulie responded

                Several weeks ago many accounts were split in our database so that it seemed that all their relatives disappeared. We are in the process of re-merging those accounts and once it is done all your relatives will show up again.

              • Please get gedcom uploads working again. (Nov 2008)

                For the past (I believe) 2 weeks I've been getting this message when I try to upload a GEDCOM:

                "We appreciate all the feedback we've recieved from the community on our GEDCOM uploads. Our engineers are actively working to bring GEDCOM uploads to the new version of our app. In the next week, and as soon as uploading is working flawlessly, we will reactivate this feature."

                207 votes
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                  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  started  ·  JulieJulie responded

                  We got rid of the message. We also got rid of the whole GEDCOM tab. We know it’s been a long time but we want it working perfectly when we finally put it up for you.

                • let me delete some relatives

                  let me delete some relatives I added someone by mistake andnow I am stuck with them on my relatives list.

                  183 votes
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                    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    started  ·  JulieJulie responded

                    We’re aware that the delete button is not working for every user and are looking into it. Hopefully we’ll have a solution soon.

                  • Nix the advertizing that looks like its part of the app.

                    The fake IQ, challenges, crush ads that look like they are part of the app. stink. I'm dropping the app if they don't go. They are misleading and I cant tell what is part of the program and what is an ad.

                    181 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      started  ·  JulieJulie responded

                      We already got rid of the Crush ads and are working on bringing in more advertising that is more tuned toward our users. The ads currently on the site have cleaned up some as well as they’ve been getting in trouble for being misleading.

                    • actually work

                      Your facebook application is frustrating and does not work. I can't even update family members - not to mention you send email after email to them when I am just trying to update their relationship to me. Also, don't make me select family members just to confirm a relative - from one programmer to another, that's just the laziest thing I've ever seen.

                      118 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        started  ·  JulieJulie responded

                        We’ve already cleaned up several of the things mentioned here and are working on getting the whole app to work like you want it to.

                      • Let me view other's tree instead of always showing mine.

                        I see that my friends have added to their tree. When I click on the link to see their tree it always shows mine with no obvious way to view their tree.

                        61 votes
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          started  ·  JulieJulie responded

                          We’ve been reworking this system and have starting planning out when we’re going to release it back out to you to give permission to your family to view your tree.

                        • Not be a piece of garbage.

                          The app has so much promise but is so absolutely annoying. What do you currently offer beyond what can already be accomplished with Facebook (describing Friends and joining a family group)? 1- Allow me to add relatives without asking them to add your app a fifth time. 2- Don't make me duplicate the work my siblings and cousins have already done. 3- Don't make me fill in info that can already be grabbed from Facebook profiles. 4- Add some real functionality beyond what Facebook already does (#1-3 are just to stop being super-annoying).

                          56 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            started  ·  JulieJulie responded

                            We’re always working to make the app better and less annoying.

                          • fix the browser crash error when opening Family Tree link.

                            Every time I click the family tree link Internet Explorer has a fatal error and crashes. I have asked one of my relatives to try it, and it has the same problem on their computer as well.

                            52 votes
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                              4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              started  ·  JulieJulie responded

                              We’ve pretty much cleaned this up. If you’re still having a problem with it, please let us know with the “contact we’re related” button at the bottom of the page.

                            • Get rid of or at least limit the number of times the IQ test

                              Get rid of or at least limit the number of times the IQ test

                              50 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                started  ·  JulieJulie responded

                                We’re introduced more variety of ads to our application. We are also in the process of still looking for even more that are useful to our users.

                              • allow me to edit relationships, and/or marriages

                                I accidently deleted my father trying to edit his divorce with my mother... Now I can't seem to link the 'new dad' with his side of my tree!

                                46 votes
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                                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  started  ·  JulieJulie responded

                                  We’re working on a new version of the tree that will allow you to do this.

                                • Add a descendants tree view

                                  For those of us with large trees developed over several years, switching between the ancestor and descendant trees is essential for navigation the database.

                                  39 votes
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                                    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow adding relatives without adding them as friends first

                                    I would like to be able to send relative requests without having to add those people as friends. My friends list is for my friends, half of my relatives I've never even met, why would I want to add them to my friends list? We don't have any contact but it would be nice to be able to create a complete family tree.

                                    32 votes
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      started  ·  JulieJulie responded

                                      We are currently building familylink.com where you will be able to have an account just for your relatives. This way you can connect with your relatives without having to connect with them through your general facebook account.

                                    • actually FIX the problems we users report!!

                                      Have contacted admin about editing problems....when I added a brother in law as that, all was fine til a couple of weeks ago when some random words and symbols appeared in his description. Can't edit because it doesn't work. Either get your act together and fix the damn editing glitch or I'll delete this app!

                                      29 votes
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                                        started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Stop posting to my notifications so much.

                                        I'm so sick of having notifications from We're Related asking me to do things. I only have so many relatives! If you want me to keep your application (I want to delete it but I'll try giving feedback first) STOP NAGGING ME EVERY DAY AND MAKE IT MORE USER FRIENDLY - fewer ads would help things a lot!

                                        26 votes
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                                          started  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • only show relatives when trying to create a family tree.

                                          When you begin your family tree, you have to search for hundreds of friends before finding the one to link up with. They are not listed alphabetically or by any means that I can see. I already selected actual people who were my relatives, can't that be an option? To only see the actual people who are related to me?

                                          20 votes
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                                            started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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