stop erasing my info, i have to keep adding relatives
I added relatives who requested me and they don't show up on my relatives page, and when i go to my requests page there they are again. I had 10 relatives but then i check my profile and i had none so i had to re add everyone. This app needs some serious work done to it!
Several weeks ago many accounts were split in our database so that it seemed that all their relatives disappeared. We are in the process of re-merging those accounts and once it is done all your relatives will show up again.
4 comments
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christi_love commented
I had 32 relatives, spent all day adding, editing and organizing then all of a sudden it was gone. I thought this was fixed, let me know when it is so I'll decide if I want to invest any more time into this app.
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davidmcdougle commented
I had just finished adding 40+ new members to my tree when the whole tree just vanished. Had been trying to correct a mismatch with my older kids and their mom and all of a sudden there is NO ONE in the tree.
This is 3 hours work just POOF gone.
I'd really like to know what happened before I spend anymore time with this. -
relaw
commented
I just noticed that all 70+ relatives of mine were deleted. Some of them are no longer on my friend list (because they lost interest in having a distant, unknown cousin on their friend list) so it will be impossible to get them back on my We're Related list. Very unhappy about this.
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Juliet Rose
commented
Fixed it for a little while then with the FB layout - seems the info is deleted and will not save. I keep adding same relatives and then We're related will keep sending the "We've found you relatives" notification..YES - because the program keeps erasing my relatives and I have to keep readding them.. needs some work. Also I keep deleting Not my relatives. And they keep popping up as possibles.