General
Welcome to the official feedback forum of the #1 most popular Facebook app for families, with more than 16 million users. Our mission is to help you connect with your relatives and stay in touch. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
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Connect family trees with others when they match
You could find new relatives, or learn about other relatives that you did not know because of this. Its like many people working on one family tree, and filling in things you never knew about your family!!
1,337 votesplanned ·
AdminWe're Related
(Admin, We're Related)
responded
Hello everyone!! Thanks for letting us know about your desire to connect trees. This is a very very difficult problem to solve when dealing to merging trees. That being said, we are looking into it. This may take 3 months or more! Thanks for your votes!
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stop sending me notifications asking me to add relatives.
I do not want to receive notifications from you daily, asking me to add relatives to my family.
Stop sending me notifications about the same possible relatives over and over again. It's really irritating and i'm about to remove the application if it doesn't stop.
1,147 votesunder review ·
AdminJulie
(Admin, We're Related)
responded
We should be able to do this. That’s reasonable.
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Fix the ability to add the relationship
When i try to add the relationship of someone, it doesn't save.
I've also confirmed relatives and I still get the request from the same person no matter how many times i confirm.
there is a blank relative with the stats from an existing relative and i can't delete it. It prompts me to add the relationship for that person (which isn't even a person).
1,082 votesstarted ·
AdminJulie
(Admin, We're Related)
responded
We’ve started working through the issue that’s preventing it from working correctly this time. If you’re still having problems we suggest clearing your cache and then trying again. If it’s still not working then, don’t worry we’re still looking into it.
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let me rearrange order in which relatives appear
I arranged them initially, but now that I've added new relatives (cousins of hubby), they appear above hubby, mom, sisters, etc. in the box on my main profile page and I can't find a way to rearrange them.
809 votesstarted ·
AdminJulie
(Admin, We're Related)
responded
We’re working on it and hopefully we’re close.
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recognize connections like wife and -in law
recognize connections like wife and -in law, and connect trees once permission has been granted
609 votes -
not put annoying advertisements at the top of the page.
Everyone understands why you put in ads. But why put them at the top of the page. Some of the ads flash and do other extremely annoying things. They waste prime screen space and seriously degrade the user experience you are trying to create.
554 votesstarted ·
Adminallanca
(Admin, We're Related)
responded
We’ve already removed some of the more annoying ad publishers and are working on getting more high-quality ads. We’re also pleased to be part of the Facebook Ad Network test, so you may see some of their ads from time to time. Let us know how you feel about the current ad mix.
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allow me to be able to print my family tree
allow me to print my complete family tree
391 votesstarted ·
AdminJulie
(Admin, We're Related)
responded
We’ve had a new tree that will allow you do a lot more in the make for a while now. One of the options we’d like to give you with that tree is the ability to print your tree.
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send email reminders for family birthdays and anniversaries
I'd like to get reminded 7 days before any relative has a birthday or anniversary, and then again 1 day before, just in case I didn't do anything about it the first time.
351 votesstarted ·
AdminJulie
(Admin, We're Related)
responded
We’ve got some pretty neat new options for the notification system planned. We’re hoping to go into beta here in a couple of weeks.
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322 votes
Everyone, Facebook is the one who sets the limit of the relative requests that we send. There are many apps who spam other users which has caused Facebook to limit the number of requests sent per day. One thing you can do is come back the next day and you will be able to add more relatives. Right now, you can add 20 relatives PER DAY.
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stop erasing my info, i have to keep adding relatives
I added relatives who requested me and they don't show up on my relatives page, and when i go to my requests page there they are again. I had 10 relatives but then i check my profile and i had none so i had to re add everyone. This app needs some serious work done to it!
245 votesstarted ·
AdminJulie
(Admin, We're Related)
responded
Several weeks ago many accounts were split in our database so that it seemed that all their relatives disappeared. We are in the process of re-merging those accounts and once it is done all your relatives will show up again.
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let me add my son's dad without adding him as my spouse
My son's dad is not my spouse but it automatically says he is. As well the application won't let me post a story for him on his family tree profile page. I click post and it takes forever and doesn't update it.
242 votesunder review ·
AdminMelinda
(Admin, We're Related)
responded
Right now you can label your son’s father as an ex-partner if you wish.
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Please get gedcom uploads working again. (Nov 2008)
For the past (I believe) 2 weeks I've been getting this message when I try to upload a GEDCOM:
"We appreciate all the feedback we've recieved from the community on our GEDCOM uploads. Our engineers are actively working to bring GEDCOM uploads to the new version of our app. In the next week, and as soon as uploading is working flawlessly, we will reactivate this feature."
207 votesstarted ·
AdminJulie
(Admin, We're Related)
responded
We got rid of the message. We also got rid of the whole GEDCOM tab. We know it’s been a long time but we want it working perfectly when we finally put it up for you.
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let me delete some relatives
let me delete some relatives I added someone by mistake andnow I am stuck with them on my relatives list.
186 votesstarted ·
AdminJulie
(Admin, We're Related)
responded
We’re aware that the delete button is not working for every user and are looking into it. Hopefully we’ll have a solution soon.
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Nix the advertizing that looks like its part of the app.
The fake IQ, challenges, crush ads that look like they are part of the app. stink. I'm dropping the app if they don't go. They are misleading and I cant tell what is part of the program and what is an ad.
181 votesstarted ·
AdminJulie
(Admin, We're Related)
responded
We already got rid of the Crush ads and are working on bringing in more advertising that is more tuned toward our users. The ads currently on the site have cleaned up some as well as they’ve been getting in trouble for being misleading.
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show entire family tree not just the lineage of one person
It would make creating my family tree much easier and useful if my name showed up in the middle and the tree added boxes around me instead of me having to select one person at a time and adding to them. It's frustrating not being able to see the whole picture.
172 votesplanned ·
AdminJulie
(Admin, We're Related)
responded
We’re looking at ways to allow you to see more of your tree.
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let me choose from my facebook friends list properly
I can't select the right people, it comes up with the same people but gives you no way to scroll or type someon name to select.
161 votesunder review ·
AdminJulie
(Admin, We're Related)
responded
We are looking into a better option for displaying relatives to be added. If you’re having difficulty seeing all of your relatives or they are not selecting correctly please read the faq or contact our support.
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fix display. I can't see all relatives or see newest add on
I added another relative the other day -- and the display screen when I looked at it yesterday (3-26) is completely different fromw what I saw a week ir so ago.. Noq I see only some of my relatives, and there is no way to scroll up or down that I see to be able to view all the relatives. AMoreover, as I do not see the newest relative added, I can't put in her status as a cousin. What happened?
Also, I have no idea how reordering relatives is upposed to work, Can you provide instructions how to move… more126 votesplanned ·
AdminJulie
(Admin, We're Related)
responded
A fix is in the plan. However in the meantime there is a hack to get around it for users. If you pick up a relative in your last row of relatives that you can see, and then drag it downward it will reveal more of your relatives and you can do this until you can edit them all.
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actually work
Your facebook application is frustrating and does not work. I can't even update family members - not to mention you send email after email to them when I am just trying to update their relationship to me. Also, don't make me select family members just to confirm a relative - from one programmer to another, that's just the laziest thing I've ever seen.
118 votesstarted ·
AdminJulie
(Admin, We're Related)
responded
We’ve already cleaned up several of the things mentioned here and are working on getting the whole app to work like you want it to.
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group emails
i would like to be able to send 1 email to the whole 'related' group, for events or occasions.
95 votes -
enhance email so I can click on photos to send a message
I'd like to be able to click on any relatives photo and then have an ajax box slide over or popup that allows me to write a message and send it really easily. I need something visual (like YackPack) to help me remember to stay in touch with the people that I care about the most.
89 votes